Frequently Printing Asked Questions

Pigment inks contain tiny solid particles suspended in liquid; dye inks dissolve completely. Pigment inks sit on the paper surface, reducing smudging and water damage. Dye inks are cheaper but less durable. Modern pigment inks now match dye inks in colour vibrancy.

Pigment inks offer smoother tonal gradations, making them ideal for black‑and‑white prints.

Dye inks typically fade within 50 years. Pigment inks can last 200+ years when printed on suitable papers and stored correctly.

Send files via our upload form, email, Smash, or WeTransfer. We’ll confirm your order once received.

Adobe RGB (1998) is preferred, though other profiles are accepted. Contact us if unsure.

For best results, supply flattened RGB TIFF files with LZW compression. JPEGs are acceptable for small prints but not recommended for large work. RAW files are also welcome.

We check all files before printing and will notify you if quality may be affected. As a guide: higher print sizes require higher resolution. For example, a 20MB file at 400 dpi prints excellently at A5, very well at 10×8" (300 dpi), and well at 16×12" (200 dpi).

Giclée prints can be produced up to 44 inches wide and almost any length.

Pricing includes one‑to‑one time reviewing your files on a colour‑calibrated monitor, plus help with colour management, borders, cropping, and minor edits.

A limited edition is a print run capped at a set number. Limited editions maintain exclusivity and often hold higher value than open editions.

Store prints away from direct sunlight, heat, and moisture. We recommend using our finishing services for long‑term protection.

Yes, we can capture your artwork at high resolution and produce professional Giclée prints, ideal for artists selling reproductions.

Standard production time is 3 working days. Larger orders may require additional time, so please contact us for confirmation. Custom sizes and other type of paper are available on request.